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Privacy Statement for Rana for cake

Effective Date: June 10, 2025

This Privacy Statement describes how Omar Tayfour, Rana Al-Ramia and Partner Company (hereinafter referred to as “we,” “us,” or “our”), operating the website Rana for cake (https://learn.rana-academy.site/), collects, uses, processes, and protects your personal data. We are committed to safeguarding your privacy and ensuring transparency in our data practices.

1. Who We Are

  • Website Name: Rana for cake
  • Website URL: https://learn.rana-academy.site/
  • Company Legal Name: Omar Tayfour, Rana Al-Ramia and Partner Company
  • Physical Address: Sports City – Martyr’s Monument St. 39, Amman, Jordan
  • Email Address: sales@rana-academy.site
  • Phone Number: 00962788231078
  • Data Controller: For the purposes of this Privacy Statement, Rana for cake is the data controller responsible for the processing of your personal data.

2. Information We Collect

We collect various types of personal data from and about you, which may include:

A. Directly Provided Data:

  • Names (first, last)
  • Email addresses
  • Phone numbers
  • Physical addresses (billing, shipping)
  • Payment information (e.g., transaction IDs, payment method details processed securely by third-party gateways; we do not store raw credit card numbers)
  • Account usernames and passwords
  • Date of birth (if applicable)
  • Communication content (if you contact us via forms or email)
  • User-generated content (comments, reviews, forum posts)

B. Automatically Collected Data (Technical/Usage Data):

  • IP addresses
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages visited on our site
  • Time spent on pages
  • Clickstream data
  • Device type (mobile, desktop)
  • Geo-location data (derived from IP address)

3. How We Collect Information

We collect personal data through the following methods:

A. Directly from Users:

  • Account registration forms
  • Order/checkout forms (WooCommerce)
  • Contact forms
  • Newsletter sign-up forms
  • Surveys
  • Comments or reviews

B. Automatically:

  • Through the use of cookies
  • Web beacons/tracking pixels
  • Server logs
  • Analytics tools (e.g., Google Analytics)

C. From Third Parties:

  • Social media logins (e.g., when you choose to “Sign in with Google” or “Sign in with Facebook”)
  • Payment processors (who provide us with transaction details after a purchase)
  • Advertising partners

4. How We Use Your Information (Purpose of Processing)

We use the collected personal data for the following purposes:

  • To provide services: To process your orders and fulfill purchases, create and manage your user accounts, provide customer support, process payments, and deliver products/services.
  • To improve user experience: To personalize content and recommendations, remember your preferences, and analyze website usage and performance to enhance our services.
  • For marketing and communication: To send you newsletters and promotional offers (with your consent where required), target advertising, and send transactional emails (such as order confirmations).
  • For security and fraud prevention: To detect and prevent fraudulent activity and protect the website and our users.
  • For legal compliance: To comply with legal obligations (e.g., tax records, data retention laws) and respond to legal requests.

5. How We Share Your Information

We may share your personal data with the following categories of third parties:

  • Service Providers:
    • Payment gateways (Stripe, PayPal)
    • Cloud hosting providers (NameHero, AWS, Google Cloud)
    • Email marketing services (Mailchimp, ConvertKit)
    • CRM systems
    • Customer support platforms
    • Analytics providers (Google Analytics)
    • Advertising platforms (Google Ads, Facebook Ads)
  • Legal/Regulatory Bodies: When required by law or in response to valid legal processes (e.g., subpoenas or court orders).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal data. These measures include:

  • SSL/TLS encryption for data in transit (HTTPS)
  • Access controls and authentication for staff
  • Regular security audits and updates
  • Firewalls and intrusion detection systems

7. Data Retention

We retain your personal data for a period of 1 year from the date of your last interaction or account termination, unless a longer retention period is required or permitted by law.

8. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Right to Access: The right to request copies of your personal data.
  • Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data under certain conditions.
  • Right to Restriction of Processing: The right to request that we restrict the processing of your personal data under certain conditions.
  • Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Object: The right to object to our processing of your personal data under certain conditions.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
  • Right to Complain: The right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the contact details provided in Section 15.

9. Cookies and Tracking Technologies

Our website uses standard cookies and similar tracking technologies to enhance your Browse experience, analyze site usage, and support our marketing efforts. These include:

  • Strictly Necessary Cookies: Essential for the website to function correctly (e.g., enabling shopping cart functionality, user login).
  • Performance/Analytics Cookies: Help us understand how visitors interact with our website by collecting information anonymously. This helps us improve site performance.
  • Functionality Cookies: Allow the website to remember choices you make (e.g., language preferences) and provide enhanced, more personal features.
  • Advertising/Targeting Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of advertising campaigns.

You can manage your cookie preferences through your browser settings or by using any cookie consent tool provided on our website. Most web browsers allow you to control cookies through their settings preferences.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently received personal data from a child, we will delete such information from our records.

11. International Data Transfers

We do not explicitly engage in direct international data transfers of your personal data beyond the standard operations of global service providers (such as cloud hosting and email marketing services that may have data centers in various countries). We rely on the standard data protection clauses of such providers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will notify you by email to the address associated with your account or through a prominent notice on our website. We encourage you to review this Privacy Policy periodically.

13. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of Jordan, the EU General Data Protection Regulation (GDPR), and relevant US state laws.

14. Contact Us

If you have any questions about this Privacy Policy, your data, or would like to exercise your data protection rights, please contact us at:

  • Email: sales@rana-academy.site
  • Phone: 00962788231078
  • Address: Sports City – Martyr’s Monument St. 39, Amman, Jordan
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